Account Executive Team
We offer all clients a dedicated benefits account executive team, regardless of size. This team specializes in solving a wide range of issues relating to your health care and employee benefits.
Going the Extra Mile
Avoid wasting time in complicated phone trees, bouncing around between departments, and making numerous phone calls. Our team is dedicated to helping you quickly and accurately.
Account Representatives
We invite employers and employees to call us on a daily basis, locally and toll free. We encourage active communication in order to resolve billing & claims issues, answer benefit & contract questions, and more.
Employee Education
We feel very strongly that it’s important for employees to understand their employee benefits. By holding on-site employee benefit meetings we can directly educate your staff on how to best utilize their plans.
On-Boarding
We will walk you and your employees through our process including the review and set up of forms and educational meetings with employees. We can also interact with COBRA companies and employers to ensure correct set up, initial training, and COBRA compliance.
Claims Management
We’re more than account managers, we’re client advocates. We represent our clients when working through claims for medical, dental, life and disability issues and even write appeals for denied claims or resolve issues accessing medications. We will be there to assist with international claims or intervene with carriers to insure timely payment of death and disability claims.
Coverage Facilitation
We can help respond to carrier and Medicare Audits, facilitate HSA’s, HRA’s and TPAs, and are certified in Medicare Part C and D to assist employer retirees with enrollment.
Latest News
3 Tips for Effective Goal Setting
There is never a better time to look towards the future than right now. Goal setting does not need to be constrained to the start of a new year. So, let’s look at three helpful tips for effective goal setting. First, what is a goal? A goal is defined as “the object of...
Compliance Requirements for a Remote Workforce | VA Employee Benefits Team
According to Gallup, the number of days employees are working remotely has doubled during the pandemic. Some companies are even considering making a remote work arrangement permanent. While there are no laws that exclusively apply to remote workplaces, remote work...
4 things to consider when comparing Medicare plans | Virginia Insurance Experts
Comparing Medicare health and prescription drug plans can be complicated. Keep in mind these 4 things to make your plan choice easier with the Medicare Plan Finder. Total cost for care. It’s important to think about your total out-of-pocket costs, including...

303 E. Burwell St. Salem, VA 24153
(540) 444-4000
© 2018 Business Solutions
Our Solutions