Account Executive Team
We offer all clients a dedicated benefits account executive team, regardless of size. This team specializes in solving a wide range of issues relating to your health care and employee benefits.
Going the Extra Mile
Avoid wasting time in complicated phone trees, bouncing around between departments, and making numerous phone calls. Our team is dedicated to helping you quickly and accurately.
Account Representatives
We invite employers and employees to call us on a daily basis, locally and toll free. We encourage active communication in order to resolve billing & claims issues, answer benefit & contract questions, and more.
Employee Education
We feel very strongly that it’s important for employees to understand their employee benefits. By holding on-site employee benefit meetings we can directly educate your staff on how to best utilize their plans.
On-Boarding
We will walk you and your employees through our process including the review and set up of forms and educational meetings with employees. We can also interact with COBRA companies and employers to ensure correct set up, initial training, and COBRA compliance.
Claims Management
We’re more than account managers, we’re client advocates. We represent our clients when working through claims for medical, dental, life and disability issues and even write appeals for denied claims or resolve issues accessing medications. We will be there to assist with international claims or intervene with carriers to insure timely payment of death and disability claims.
Coverage Facilitation
We can help respond to carrier and Medicare Audits, facilitate HSA’s, HRA’s and TPAs, and are certified in Medicare Part C and D to assist employer retirees with enrollment.
Latest News
3 Poll Results on HR Technology: AI, Spyware, and the Metaverse | Virginia Insurance Experts
HR technology is having a moment. Every technology is getting pumped with artificial intelligence (AI), while many people ponder the ramifications of this technology flooding their work - and lives. What will this mean for jobs and livelihood? How can people ensure...
Benefits 101: What Is Open Enrollment? | Virginia Benefits Broker
For millions of Americans, the end of the year is open enrollment season – a yearly opportunity to take stock of your health care needs and select the health insurance plan that works best for you. It is a window of time – typically in the fall - when you can sign up...
HR News Roundup | Business Solutions, Inc.
Slowing Jobs and Payrolls Growth Earlier in the week, LinkedIn shared news from Bloomberg, which is behind a paywall, that although private payrolls grew by 177,000 in August, according to ADP, it was the slowest growth in five months. In addition, other data showed...
303 E. Burwell St. Salem, VA 24153
(540) 444-4000
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